The Hard Stuff

The Change Management workshop is facilitated by Richardson Management Consultants Ltd.

The Hard Stuff workshop is an intensive and practical program designed to equip participants with the knowledge and skills to effectively handle complex workplace issues. Through interactive discussions, and practical exercises, participants will gain valuable insights and strategies to manage difficult situations in the workplace with confidence and professionalism.

Topics covered in this workshop:

• High and Low Performance Management: Explore techniques for effectively managing employee performance, both in cases of high performance and underperformance. Learn strategies for setting performance expectations, providing feedback, coaching, and implementing improvement plans.
• Serious Misconduct: Understand how to effectively address serious misconduct in the workplace, including investigations, disciplinary processes, and appropriate actions to maintain a productive and compliant work environment.
• Improvement Plans: Learn how to develop and implement improvement plans to support employees who are struggling to meet performance expectations. Discover strategies for setting goals, providing feedback, monitoring progress, and offering necessary support.
• Redundancy: Gain insights into the legal and ethical aspects of redundancy, including understanding the redundancy process, conducting fair selection criteria, and supporting affected employees during the transition.
• Dismissals: Learn about the factors involved in managing dismissals, including legal requirements, procedural fairness, documentation, termination meetings, and post-dismissal considerations.
• Grievances and Disputes: Explore strategies for handling employee grievances and disputes effectively. Learn techniques for conducting investigations, resolving conflicts, and promoting constructive dialogue to maintain a harmonious work environment.
• Maintaining Morale: Understand the importance of maintaining employee morale during challenging times. Discover strategies for effective communication, employee engagement, recognition, and building resilience within the team.
• Redundancy Issues: Delve deeper into the complexities and challenges related to redundancy situations. Address specific issues that may arise, such as communication strategies, emotional impact, employee support, and managing the aftermath of redundancies.
• Dismissals Substance and Procedure: Understand the substance and procedural aspects of dismissals. Learn about fair and valid reasons for dismissal, procedural requirements, termination notices, and documentation to ensure compliance with legal obligations.