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Wed, 14 Jun

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Kaitaia

Customer Service Skills

Customer service training is a process that involves teaching the skills, competencies, and tools needed to better serve customers, which will lead to more sales of products and services. Any employee that interacts and deals with customers is eligible for customer service training.

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Customer Service Skills
Customer Service Skills

Time & Location

14 Jun 2023, 7:30 am – 9:30 am

Kaitaia, 5 Puckey Avenue, Kaitaia 0410, New Zealand

About the event

The Customer Service Skills workshop is brought to you by Blah Blah Marketing. Given how your customers are your best growth opportunity, every employee should be working hard to keep them happy.

As well as the basic customer service skills, there are four key principles of good customer service which we base our training around –

• Personalised

• Competent

• Convenient

• Proactive.

This training programme encompasses all the 4 principles to ensure excellent customer service.

Outcomes for the businesses:

We will provide your staff with the training and tools so that within your business you will start to see;

• Higher employee motivation and engagement

• Improved Customer service skills

• Increased Customer satisfaction

• Rise in profit

Tickets

  • Customer Service Skills

    This ticket includes a light morning tea.

    $0.00
    Sale ended

Total

$0.00

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